Shipping policy

This English translation is provided for convenience only. In case of any discrepancy, the French version prevails.

SHIPPING POLICY

White Lights Media — PROD MOMENTS

Last updated: 2026

ARTICLE 1 – NATURE OF THE PRODUCTS

White Lights Media sells digital content exclusively (photographs and videos under licence).

These products are not physical goods. No postal dispatch, no parcel and no physical delivery is made. The notion of shipping in the logistical sense of the term does not apply to our products.

ARTICLE 2 – DELIVERY METHOD

The ordered files are delivered exclusively by digital means, as follows:
Method of transmission Download link sent by email
Delivery address Email address provided when the order was placed
Delivery time Maximum of 20 calendar days from the order confirmation
Shipping costs None — free digital delivery

ARTICLE 3 – CUSTOMER’S RESPONSIBILITY

The customer is responsible for:

  • Providing a valid and accessible email address when placing the order
  • Checking their junk mail (spam) folders if the email is not received
  • Contacting White Lights Media if the file has not been received within the stated period

ARTICLE 4 – CONTACT

For any question relating to the delivery of an order:

LEGAL INFORMATION
Company name PROD MOMENTS
Trade name White Lights Media
Contact person Mathis Lucchese Taconnat
Email mathis@whitelightsmedia.com
Website https://whitelightsmedia.fr/
SIRET 101 718 336 00015
RCS RCS Tours
Municipality La Riche (37 — Indre-et-Loire)

By making any purchase on https://whitelightsmedia.fr/, the customer acknowledges having read and accepted this Shipping Policy.

© White Lights Media — PROD MOMENTS — All rights reserved